Refund Policy

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1. Default No‑Refund Rule

All payments to FaskhDivorce.com are non‑refundable once you reserve a time on our calendar. Your booking immediately blocks staff resources and initiates case preparation costs that cannot be recouped.

2. Outcome Dissatisfaction

We do not guarantee that spouses, religious authorities, or civil courts will accept or enforce any certificate or document we issue. Dissatisfaction with the final outcome does not qualify for a refund.

3. Client‑Initiated Cancellations

If you cancel, reschedule, arrive late, or fail to appear for a scheduled session, the fee remains fully earned. We may, at our sole discretion, offer one complimentary rescheduling within the same calendar month—but never an automatic refund.

4. Discretionary Refunds (Rare)

In exceptional circumstances—such as a verified medical emergency or a demonstrable service failure on our part—we may, entirely at our discretion, issue a partial or full refund. Granting a discretionary refund does not obligate us to provide similar refunds in future cases.

5. How to Request Discretionary Consideration

Email faskhdivorce@gmail.com within seven calendar days of the triggering event and include:

1. Your full name and order number.

2. A detailed explanation of the exceptional circumstance.

3. Supporting documentation (e.g., medical note, proof of technical failure).
   We will review your request and reply within ten business days. Our decision is final.

6. Chargebacks

Filing a chargeback without first following the process in Section 5 violates this policy. We reserve the right to contest chargebacks vigorously and to suspend or terminate services for the client who files one.

7. Policy Acceptance

By completing payment, you acknowledge that you have read, understood, and agree to this Refund Policy, including the fact that refunds are granted only in rare, discretionary situations.